Rebekka Andersen is an Assistant Professor in the UC Davis University Writing Program, where she teaches courses in professional and technical communication and digital literacy. She is also the faculty advisor and internship coordinator for the undergraduate minor in Professional Writing and the faculty chair of the Rhetoric@Davis Research Cluster.
Rebekka has worked in for-profit and non-profit organizations as a technical writer and editor, content specialist, and process documentation specialist. She has presented her research at annual conferences of the Association of Teachers of Technical Writing, the Council for Programs in Technical and Scientific Communication, the IEEE Professional Communication Society, the Society for Technical Communication, the Association for Business Communication, the ACM’s SIG on the Design of Communication, the Conference on College Composition and Communication, and the International Writing Across the Curriculum Conference. She has also presented her research at industry conferences such as the Content Management Strategies/DITA North America Conference and the Center for Information-Development Management Best Practices Conference.
Rebekka's research focuses on the diffusion of content management (CM) methodologies and technologies in information development teams and on strategies for building stronger connections between academia and industry. Her research on CM examines diffusion inhibitors and facilitators, with a particular focus on the shaping forces of collaboration, communication, and culture.
Rebekka has also published research focused on editorial roles and processes as well as writing pedagogy, including teaching visual rhetoric as a close reading strategy and teaching project management best practices for successful collaboration in writing courses.
Professional Appointments/Editorial Roles, 2016-2017:
- Conference Chair, SIGDOC 2017 (Association for Computing Machinery’s International Conference on Design of Communication)
- Associate Editor, Case Studies, IEEE Transactions on Professional Communication
- Advisor, Advisory Council of the Center for Information-Development Management
- Board of Reviewers, Journal of Business and Technical Communication
- Board of Permanent Reviewers, IEEE Transactions on Professional Communication
- Review Board Member, Xchanges E-Journal (interdisciplinary Technical Communication, Writing/Rhetoric, and Writing Across the Curriculum journal)
- Guest Reviewer, Communication Design Quarterly
- Member, Center for Information-Development Management Research Committee
- Member, Undergraduate Studies Committee, Association for Business Communication
- Member, Program Committee, Council for Programs in Technical and Scientific Communication
Ph.D. in Professional Writing, May 2009
University of Wisconsin-Milwaukee, Milwaukee, WI
M.A. in Rhetoric, Composition, and Technical Communication, June 2002
Certificate in the Teaching of Writing, June 2002
Eastern Washington University, Cheney, WA
B.A., Music and English (double major), May 2000
Areas of Concentration: Music, Piano Pedagogy and English, Writing Track
Whitworth College, Spokane, WA
- Leadership Appreciation Award, 2015, Society for Technical Communication Technical Editing Special Interest Group
- Overall Educator of the Year, 2014, Annual Associated Students of UC Davis Excellence in Education Awards
- Information Technology Accessibility Champion Award, 2012, UC Systemwide Electronic Accessibility Leadership Team
- Volunteer of the Year Award, 2012, Society for Technical Communication Technical Editing Special Interest Group
- Conference on College Composition and Communication Outstanding Dissertation Award in Technical Communication, 2010
“A Systematic Literature Review of Changes in Roles/Skills in Component Content Management Environments and Implications for Education.” Technical Communication Quarterly. (with Tatiana Batova) [forthcoming spring 2017]
“Incorporating Component Content Management into Technical Communication Curricula.” Proceedings of the 34th ACM International Conference on Design of Communication, Arlington, VA. Sept. 2016. (with Tatiana Batova, Carlos Evia, Matthew Sharp, and John Stewart)
“Teaching Visual Rhetoric as a Close Reading Strategy.” Composition Studies 44.2 (2016): 15-38.
“Introduction to Special Issue: Content Strategy—A Unifying Vision.” IEEE Transactions on Professional Communication 59.1 (Mar. 2016): 2-6. (with Tatiana Batova)
“A Study of the Usefulness of Deploying a Questionnaire to Identify Cultural Dynamics Potentially Affecting a Content Management Project.” IEEE Transactions on Professional Communication 58.3 (Sept. 2015): 289-308. (with Joe Gollner, Kathleen Gollner, and Tenny Webster)
“The Current State of Component Content Management: An Integrative Literature Review.” IEEE Transactions on Professional Communication 58.3 (Sept. 2015): 247-270. (with Tatiana Batova).
“Introduction to Special Issue: Content Management—Perspectives From the Trenches.” IEEE Transactions on Professional Communication 58.3 (Sept. 2015): 242-246. (with Tatiana Batova).
"Planning for the Shaping Force of Cultural Dynamics in a Component Content Management System Implementation." IEEE Transactions on Professional Communication 57.3 (Sept. 2014): 216-234.
"The Emergence of Content Strategy Work and Recommended Resources" (Column). Communication Design Quarterly 2.4 (Aug. 2014): 6-13.
"Rhetorical Work in the Age of Content Management: Implications for the Field of Technical Communication." Journal of Business and Technical Communication 28.2 (Apr. 2014): 115-157.
"Toward a More Integrated View of Technical Communication" (Column). Communication Design Quarterly 2.2 (Feb. 2014): 10-16.
"Open Research Questions for Academics and Industry Professionals: Results of a Survey." Communication Design Quarterly 1.4 (Aug. 2013): 42-49. (with Sid Benavente, Dave Clark, William Hart-Davidson, Carolyn Rude, and JoAnn Hackos)
"Results of the April 2013 Technical Communication Industry Research Needs Survey." CIDM Information Management News. May 2013. (with Sid Benavente, Carolyn Rude, and Bill Hart-Davidson) https://www.infomanagementcenter.com/publications/e-newsletter/may-2013/results-of-the-april-2013-technical-communication-industry-research-needs-survey/
"The Value of a Reciprocal Relationship Between Research and Practice." CIDM Information Management News. May 2013. http://www.infomanagementcenter.com/publications/e-newsletter/may-2013/the-value-of-a-reciprocal-relationship-between-research-and-practice/
"Results of the 2012 Best Practices Research Needs Survey." CIDM Information Management News. April 2013. https://www.infomanagementcenter.com/publications/e-newsletter/april-2013/results-of-the-2012-best-practices-research-needs-survey/
"Component Content Management: Shaping the Discourse through Innovation Diffusion Research and Reciprocity." Technical Communication Quarterly 20.4 (2011).
"Building a Collaborative Writing Strategy." CIDM Best Practices Newsletter 13.3 (June 2011): 57, 61-70. (with Charlotte Robidoux) https://www.infomanagementcenter.com/publications/best-practices-newsletter/2011-best-practices-newsletter/building-a-collaborative-writing-strategy/
"A Study of the Role of Culture and Communication in the CMS Adoption Process." CIDM Best Practices Newsletter 12.5 (Oct. 2010): 105, 108-118.
"The Role of Culture and Communication in the Content Management System Adoption Process." CIDM Information Management News. June 2010. https://www.infomanagementcenter.com/publications/e-newsletter/june-2010/the-role-of-culture-and-communication-in-the-content-management-system-adoption-process/
"Component Content Management Technology Diffusion and Adoption Challenges." Proceedings of the 2010 Society for Technical Communication Annual Conference, May 2-5, 2010. Dallas, TX, May 2010. 93-102.
“The Rhetoric of Enterprise Content Management (ECM): Confronting the Assumptions Driving ECM Adoption and Transforming Technical Communication.” Technical Communication Quarterly 17.1 (2008): 61-87.
“Applying Project Management Strategies to Collaborative Projects in Business Communication and Writing Courses.” Proceedings of the 2005 Association for Business Communication Annual Convention, October 20–22, 2005. Irvine, CA, Nov. 2005. 1-12.
“Re-imagining Our Relationship with Technology: Toward a More Sustainable Technical Communication.” Technical Communication 52.3 (Aug. 2005): 289-301. (with Dave Clark)
"The Context Dependent Editorial Process: Toward a More Complex Understanding of the Technical Editor:" Proceedings of the IEEE International Professional Communication Conference, July 10-13, 2005. Limerick, Ireland, July 2005. 484-497.